Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Housekeeping
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Garden area
BBQ facilities
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Lower Bridge Street,
Chester,
United Kingdom,
CH11RS,
Cheshire
Map view
20 Lower Bridge Street,
Chester,
United Kingdom,
CH11RS,
Cheshire
City landmarks
Watergate Square
Chester Racecourse
1.5
km
Park
Grosvenor Park
1.1
km
Chester City Walls Road Water Tower Gardens
Sick to Death
950 m
Roman Amphitheatre
Chester Roman Amphitheatre
760 m
Nearby
City Walls
Walls of Chester
480 m
Church
Chester Cathedral
470 m
Grosvenor Street
Chester Castle
420 m
Museum
The Grosvenor Museum
270 m
Museum
Cheshire Military Museum
260 m
Museum
Dewa Roman Experience
180 m
St Michaels Church Bridge Street
Chester Golf Club
310 m
Chester Rows
290 m
Church
Church of St Peter
230 m
30 Watergate Street
Booth Mansion
260 m
45 Eastgate Street
Eastgate Clock
480 m
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
10 m
1 Greenway Street
Statue of Minerva
440 m
8 The Groves
River Dee
380 m
Church
St John the Baptist's Church
340 m
40 Watergate Street
The Antiques Shop
270 m
Gallery
The Watergate Street Gallery
290 m
Church
Wesley Church Centre
290 m
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
430 m
Shopping Area
Grosvenor Shopping Centre
170 m
Garden
Chester Roman Gardens
430 m
60 Watergate Street
Watergate Street Independent Quarter
300 m
Bridge
Suspension Bridge
460 m
Garden
Chester Cathedral Falconry and Nature Gardens
450 m
Bridge
Old Dee Bridge
320 m
42 Bridge Street Row
Breakout Chester
120 m
Restaurants
Ruan Orchid
20 m
14 Lower Bridge Street
Opera Grill
520 m
3 Pepper street
Da Noi
300 m
63 Bridge Street
Bellinis of Chester
70 m
75 Bridge Street Row East
Jaunty Goat Coffee
280 m
128 Northgate Street
Mad Hatters Tearoom & Bakery
280 m
49 Bridge Street Row East
Nando's Chester
90 m
61 Bridge Street
Icestone Gelato
80 m
59 Bridge Street
Slug & Lettuce
120 m
44 Bridge Street
Paysan
290 m
61 Bridge Street Row East
Reviews and Ratings
Feedback from previous guests about their experience.
74%
enjoyed the hotel and would happily stay again
Unique room features
Vibrant bar atmosphere
Cleanliness issues
Attentiveness during breakfast
7.4/10
Very good
Rooms
6.4
Location
9.2
Service
8.0
Dining
6.4
Guest reviews
7.4/10
based on 5 reviews
8.2
8.2/10 based on 1921 reviews
Mason
United Kingdom,
February
2025
6.2/10
I had a mixed experience at this hotel. The quirky design and unique room features were charming, and the location was perfect for exploring the area. However, my stay was marred by cleanliness issues in my room and a lack of attentiveness during breakfast service. Still, I found some aspects enjoyable, especially the vibrant atmosphere of the bar area.
Rooms
5.0
The room was a blend of quirky charm, but there were cleanliness issues that needed attention, which was disappointing.
Service
6.0
While some staff members were helpful, I encountered a lack of attentiveness, particularly regarding cleanliness after reporting issues with my room.
Location
9.0
The hotel's location was superb for exploring Chester, with plenty of eateries and attractions within walking distance.
Dining
5.0
The breakfast experience was not ideal, as the service was slow and did not meet my expectations.
Facilities
7.0
The hotel had a vibrant bar area and an inviting outdoor space, which added to the overall atmosphere, though cleanliness and service could be improved.
Unique room features
Cleanliness issues
Michael
United Kingdom,
January
2025
8.8/10
I had a wonderful time at this quirky hotel, which was just a stone's throw from the shopping and bar district—perfect for exploring! My room was beautifully decorated and very clean, though I struggled a bit with the air conditioning not cooling down as I'd hoped. The breakfast was a highlight, and the Secret Garden had a lovely atmosphere, perfect for unwinding. Just be mindful of the noise, as the bar area got quite lively at night, which may not suit everyone.
Rooms
8.0
The room was beautifully styled and clean, although the air conditioning was tricky to manage.
Service
9.0
The staff were brilliant and incredibly welcoming, making my stay even more enjoyable.
Location
10.0
The location is fantastic, situated close to shops and restaurants while still being a quiet retreat.
Dining
9.0
Breakfast was excellent with a wide variety including a fantastic full English; I felt it was a good value for the quality.
Facilities
8.0
The facilities were well-maintained, adding to the pleasant experience overall.
Matthew
United Kingdom,
January
2025
6.2/10
I had a rather mixed experience at the hotel. While the atmosphere was vibrant and the staff attentive, the dining options were quite disappointing. The room I stayed in was unique but unfortunately lacked adequate lighting and heating. Overall, the price felt a bit high for what I received in terms of quality.
Rooms
5.0
The room was uniquely designed but poorly lit and cold, making it difficult to get ready comfortably.
Service
8.0
The staff were attentive and made efforts to accommodate us despite the issues we faced.
Location
7.0
The location was convenient, though a bit noisy with nearby parties and gatherings.
Dining
5.0
The dining experience was variable; some items were good, but overall it didn't meet expectations.
Facilities
6.0
The facilities seemed well-maintained, though not remarkable.
Oscar
United Kingdom,
January
2025
7.6/10
The hotel has a charming and quirky atmosphere, with unique room features that add character to the stay. The staff provided excellent service, going out of their way to accommodate special requests. However, the noise levels from events were quite disruptive, and the dining experience left something to be desired with issues around food quality. Overall, it has its high points, but some areas need improvement.
Rooms
7.0
Our room had a lot of character and even featured a quirky bathtub, which was a delightful surprise. However, it could have benefited from a larger mirror and was noisy at night, which detracted from the experience.
Service
9.0
The staff were really professional, helpful, and pleasant. They worked hard to ensure we were comfortable and attended to our needs.
Location
10.0
The hotel is conveniently placed right in the heart of Chester, making it easy to explore the area and nearby attractions.
Dining
5.0
The dining experience was somewhat disappointing; while breakfast was decent, the quality of some dishes, particularly at afternoon tea, felt uninspired and lacked freshness.
Facilities
7.0
The hotel boasts lovely outdoor spaces and a stylish bar area that contribute to an enjoyable atmosphere, though the dining facilities could enhance their offerings.
Parker
United Kingdom,
November
2024
8.4/10
I had a delightful experience at this quirky hotel with its fabulous location just a short stroll to the city center. The room was clean and had some unique touches, although the bed was smaller than I expected. Breakfast was a highlight with plenty of tasty options. Checking in was simple and hassle-free, but I did notice some quirks that might not suit everyone, particularly with the room layout. Overall, I would definitely return for another stay!
Rooms
7.0
The room was clean and had a quirky layout, but the bed was a bit smaller than expected.
Service
8.0
The check-in process was user-friendly, and the staff communicated well prior to arrival.
Location
10.0
The hotel is brilliantly located near shops, restaurants, and attractions, making it easy to explore the city.
Dining
9.0
Breakfast was fantastic, with a wide range of options like a full English that was piping hot.
Facilities
8.0
The overall facilities were well-maintained and added to the quirky charm of the hotel.
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